Frequently Asked Questions

How do I track my order?

You will receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, please send us an email at

What is your return and exchange policy?

We offer refunds and/or exchanges within 7 days of the delivery date and if 7 days have passed since your delivery date, you will not be eligible for a refund and/or exchange of any kind. Your item must be unopened, unused, and in the same condition that you received it in.

I received a wrong/damaged product. What should I do?

We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at within a weeks' time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!

How long does shipping take?

We always aim to ship out your package ASAP. It usually takes 1-2 business days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows: USA: 2–4 business days; Worldwide:10-20 business days

Do you offer free shipping?

Free shipping on all U.S orders over $100. If under that amount, standard and expedited shipping is based off current USPS rates.

We are not responsible for any items that are lost or stolen.